Shipping Information

Shipping occurs via DHL or DPD. The shipping costs are calculated according to the following table:

Shipping costs for Germany, Austria and France:

Germany:

            2,90 € (omitted from 60 EUR order)

Austria:

            3,40 € (omitted from 60 EUR order)

France:

            3,40 €

 

 

Shipping costs to other countries, divided into zones:

Zone 1:

            8,90 €

Zone 2:

          10,90 €

Zone 3:

          15,90 €

Zone 4:

          19,90 €

Zone 5:

          25,90 €

   

Zone 1:

Belgium, Bulgaria, Denmark, Estonia, Finland, Greece, Hungary, Ireland, Italy, Latvia,
Lithuania, Luxembourg, Malta, Monaco, Netherlands, Poland, Portugal, Romania, Sweden,
Slovakia, Slovenia, Spain, Czech Republic, Hungary, Cyprus

   

Zone 2:

Andorra, Albania, Armenia, Azerbaijan, Bosnia-Herzegovina, Georgia, Greenland, Iceland,
Kazakhstan, Croatia, Liechtenstein, Macedonia, Moldova, Montenegro, Norway,
Russian Federation, San Marino, Serbia, Turkey, Ukraine, Vatican City, Belarus

   

Zone 3:

Algeria, Egypt, Israel, Jordan, Canada, Lebanon, Libya, Morocco, Syria, Tunisia and USA

   

Zone 4:

All countries and areas that are not associated to zones 1, 2 or 3.

   

Zone 5:

Australia



Delivery times

Delivery times vary depending on the product, they are shown on the product page. Products that we currently have in stock, will be prepared within 1-2 business days. When products are not in stock products the processing time is 5-6 business days. For products for individual orders the delivery time is 14 working days. Please note that on sundays and public holidays, orders are not processed. We will be happy to answer on all your questions by email info@goodlens.com or by phone at +49 (0) 5426 292 31 69, Monday to Friday from 09:00 until 17:00 clock.



Payment methods

Basically, we offer payment by credit card, account or PayPal. Depending on the payment option, you will receive a discount on the total amount of the delivery. To get the best price, we recommend to pay the order always by credit card because you get the highest discount here. See the discounts granted and available payment methods in the table below.

 Country  Payment method
 Germany and
 Austria:
 Credit card (2% discount)
 by invoice
 PayPal
 Foreign countries:  Credit card (2% discount)
 PayPal


Our bank details are as follows:
Name: Colena AG
Landesbank Baden-Württemberg
Account: 1558661
Bank code: 60050101
IBAN.: DE 48600501010001558661
BIC.: SOLADEST600

 

Discounts / Promotions and coupons

In our online shop, time-limited (for example discounts) or unlimited (such as credit card payment discount) price promotions / discounts are offered. In addition, we offer birthday coupons and other gifts to our customers, so that they can purchase our contact lenses and care products even cheaper. Please have understanding for the fact that you can participate in only one price action while ordering. If multiple options are available to you to purchase our products at a discount, then you simply give one of the vouchers to your friends or relatives.

 

Safety instructions

We handle the issue of data security very seriously, we do everything to ensure the security of your personal information. The data transfer, which takes place in the ordering process, is encrypted at goodlens according to the latest state of the art. In addition, no data of our customers is disclosed by us to third parties, unless it is required for the execution of the delivery. We also ensure that each of our employees has access only to such information, which is required according to his function for order processing. If you wish, that your data is deleted from our system, then simply get in contact with us.

Secure shopping with

SSL-secured connection.

Payment by invoice

We ship with

reliable partners.

Customer service

Information about your purchase.

Brand contact lenses at the best prices

We are proud to offer you a great selection of premium contact lenses, created by established brands such as Conflex, Lunelle, Menicon or Quantum. Feel free to test our excellent Conflex Air lens, those by Wöhlk / Zeiss which stand out due to their high oxygen permeability or the Conflex Air 100 UV lens which include an integrated UV-protection. In our catalogue you will also find a range of toric annual lens such as Lunelle Torique UV or spherical Lunelle ES 70 UV models which are also characterized by a high UV-protection. Those who want to purchase lens for permanent use and a fair price are welcome to try our first-class samples by Menicon. Whether Menicon EX, Menicon Soft 72 or Menicon Z alpha – we promise to afford you an appropriate fee / charge. Apart from these brands we also sell classic models by Bausch & Lomb such as Quantum 1 und Quantum 2. If you decide to acquire two pair of annual lens you can save a considerable amount of money.