Revocation right / right of withdrawal

(1) Information for revocation right
Consumers in accordance with § 13 BGB are entitled a right of revocation. Consumer is any natural person who enters into a legal transaction for a purpose which can be attributed neither to his commercial nor independent professional activity.

Revocation instruction for consumers

Revocation right
You can cancel your contractual statement within 14 days without giving reasons in written form (for example, letter, fax, E-Mail) or also by returning the goods if the goods are entrusted to you before the deadline. The time limit begins after receipt of this instruction in text form, but not before receipt of the goods by the recipient (in case of the recurring delivery of similar goods, not before receipt of the first partial delivery) and also not before fulfilling our information obligations in accordance with article 246 § 2 in conjunction with § 1 para 1 and 2 of EGBGB, as well as our obligations in accordance with § 312 g para 1 sentence 1 of BGB in conjunction with article 246 § 3 of EGBGB. The timely dispatch of the revocation or the goods is sufficient for protection / safeguarding the revocation period. The revocation must be sent / addressed to:

Colena AG
Spindelstr. 9
49074 Osnabrück
Germany / Deutschland

Consequences of revocation
In case of an effective cancellation, the mutually received benefits are to be returned and if necessary any benefits ( eg interest ) are to be surrendered. If you can not completely or partially surrender the received benefits as well as uses (eg benefits of use), or return them only in a deteriorated condition, you have to pay us compensation. For the deterioration of the product and for derived benefits, you must pay compensation only to the extent of the usage or deterioration due to the handling of the goods, which extends beyond testing the properties and functioning. By "testing the properties and functioning", one understands the testing and evaluation of the respective goods, as it is possible and customary in a retail store. Transportable / shippable goods are to be returned at our risk. You have to bear the regular costs of the return shipment if the delivered goods correspond to the ordered ones and if the price of the returned goods does not exceed an amount of 40 euro or if you have not provided any thing in exchange or a contractually agreed partial payment at a higher price of the thing at the time of the revocation. Otherwise, the return is free for you. Not transportable / shippable goods are fetched by you. Obligations for refunding of payments must be fulfilled within 30 days. The time limit begins for you with the dispatch of the revocation or the goods, for us with their reception.

-- End of the revocation instruction

Exception: The right of revocation / cancellation does not apply to delivery of goods, which have been manufactured according to customer specifications or clearly tailored to personal needs or which are not suitable for a return due to their nature.

(2) Non-binding Notice in case of revocation
Please do not send the goods back to us unpaid. We will reimburse also the shipping costs gladly on request in advance, unless they are not borne by you.

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Brand contact lenses at the best prices

We are proud to offer you a great selection of premium contact lenses, created by established brands such as Conflex, Lunelle, Menicon or Quantum. Feel free to test our excellent Conflex Air lens, those by Wöhlk / Zeiss which stand out due to their high oxygen permeability or the Conflex Air 100 UV lens which include an integrated UV-protection. In our catalogue you will also find a range of toric annual lens such as Lunelle Torique UV or spherical Lunelle ES 70 UV models which are also characterized by a high UV-protection. Those who want to purchase lens for permanent use and a fair price are welcome to try our first-class samples by Menicon. Whether Menicon EX, Menicon Soft 72 or Menicon Z alpha – we promise to afford you an appropriate fee / charge. Apart from these brands we also sell classic models by Bausch & Lomb such as Quantum 1 und Quantum 2. If you decide to acquire two pair of annual lens you can save a considerable amount of money.